Reopening Announcement
COVID-19 has been a very difficult time for all of us and with the shutdown of dentistry. We understand that many of you have been forced to wait for dental care.
We deeply appreciate your understanding while we were closed, to do our part to control the spread of the coronavirus (COVID-19).We are happy to say that we are planning to reopen our office for patient treatment on June 1, 2020. Our hours of operation will be
Monday 12:00pm to 6:00pm
Tuesday 9:00am to 6:00pm
Wednesday 9:00am to 6:00pm
Thursday 9:00am to 3:00pm
Friday - 12:00 to 6:00pm
Saturday 9:00am to 3:00pm
Sunday - Closed
Your health and well-being continue to be our highest priority. We are carefully preparing and updating our practice procedures. We are also training our dental team to do all that we can to minimize the risk of COVID19 for everyone. Please be assured that we will be taking care of you just as well as we will be taking care of our own families.
All patients that were scheduled prior to the shutdown will be contact starting June 1, 2020 to reschedule their appointment.
For your peace of mind and preparation, the process below is to provide a safe dental treatment experience including (but not limited to), the following:
Day Before Your Appointment:
Upon Your Arrival at the Office
● Please wait in your car or outside the office until your scheduled appointment time.
● The office will text you when we are ready to do your screening.
● Your screening will be reviewed BEFORE entering the office. You will be asked to review, answer and sign a patient screening questionnaire.
● ONLY scheduled patients will be allowed entry into the office. **only one parent will be allowed to accompany their child during their scheduled appointment. Family members will be asked to wait outside whenever possible.
● The waiting area chairs will be spaced apart to allow for 6 feet of distancing.
● Hand sanitizer will be placed at the front desk as you enter.
● We will ask that you continue to practice social distancing measures in common areas of the office at all times.
● The public areas, including restrooms, will be cleaned and sterilized frequently throughout the day (as always).
● There will be no physical contact with patients with the exception of treatment. * Note - Any patients showing signs of a fever or other symptoms of illness will be asked to reschedule their appointment.
Your Treatment
● As standard procedure all rooms will be COMPLETELY sterilized before and after each patient.
● Our team will STRICTLY follow guidelines set forth by ADA and public health.
● The dental team has all personal protective equipment (PPE) as required.
● During patient care, appropriate masks, face shields and gloves will be worn by everyone and changed between patients.
● All surfaces that came in contact with the patient will be wiped with disinfectant.
Checking Out After Your Appointment
● After every transaction, the checkout desk and counter will be wiped with a disinfectant.
● We will offer credit or debit payment upon completion at the front desk.
We are proceeding with an abundance of caution, but we want you to feel as confident as we do that any visit you make to our office will be a safe one.
We look forward to seeing you soon!
Dr. Khairi and the No.7 Dental Team
Dear Patients and Friends,
The Alberta Dental Association has mandated that all dental office suspended all non-emergency treatments and services. Therefore, all scheduled appointments are cancelled until further notice. A member of our team will contact you to reschedule your appointment once the suspension has been lifted. We apologize for the inconvenience but we are committed to keeping everyone safe.
If you have a dental emergency that requires immediate attention; please call our office at 403.800.9907 and leave your name and number. We will continue to monitor the phones and will call you back immediately.
Thank you for your understanding during this unprecedented time. Be safe, act wise and may god bless you.
Dr. Amr Khairi
Dear Patients,
The World Health Organization (WHO) is describing the current COVID-19 event as critical and is asking everyone to get involved in this massive effort to keep the world safe. I am monitoring the COVID-19 public health crisis carefully and while the risk to the general public is low, I still believe in being proactive to ensure the utmost safety of our patients.
Here at No7 Dental, my staff and I want to assure you that our number one priority has always been the safety and well-being of our patients, employees, families, and the community. Since our inception, we continue to implement the most stringent infection control protocols to ensure the prevention of our patients being exposed to harmful pathogens.
No.7 Dental will continue to develop, update and share guidance with our employees from the Alberta Dental Association so they are fully informed on how to protect themselves, their families and our patients against transmission of the virus. Rests assure that while we remain focused on the health and safety of our employees, families and patients, we also are focused on continued service. We will remain open to meet our scheduled appointments and to manage any dental emergencies that arise during this time.
We are taking the necessary precautions to maintain a safe working environment. We have taken steps to make sure we can continue to deliver the high level of quality, excellence and timeliness you expect from us during these unique circumstances.
As we navigate this time of uncertainty together, I want to reaffirm No.7 Dental’s commitment to our patients. As you are aware, this is an evolving situation, and we will share more information as it becomes available.
We hope that you and your loved ones are well, and we are here if you need us.
Dr. Amr Khairi
To all our valued patients & friends,
I wanted to send you an update on the status of the reopening of the clinic. The Alberta government has planned phased opening for all dental offices, starting May 4th. At this time, we await direction from the Alberta Dental Association & College (ADA&C) as to the specific guidelines for this reopening to ensure patient and worker safety. The ADA&C is hard at work to develop these guidelines. I am confident details will be available this coming week. Until these guidelines have been specified, all dental offices in Alberta are only available for emergency treatments and services.
The guidelines will include the type of measures needed to protect staff and patients. They will also detail whether our supplies of PPE will be adequate. It could be mid-May before we can see patients, and even then it will be at a reduced number of patients per day. Some treatments will require different levels of PPE than other but I will explain in future updates. Your safety and quality of care is my number one concern, so I ask for your patience and understanding during this process.
The administration staff have accurate records of all missed and cancelled appointments and will start contacting patients within the week to re-schedule appointments. This will take some time so your patience is greatly appreciated. Again, my team and I are still available for all dental emergencies so please do not hesitate to contact our office if you need urgent dental care.
I will continue to keep you updated as things progress. Be safe, act wise and may god bless you.
Dr. Khairi on behalf of the entire No.7 Dental team
Ramadan Mubarek